CReW Outreach Services Foundational Community Support

Important information about CReW services in response to COVID-19:
The CREW behavioral health programs are still operating with no reduction in scheduled staff hours. Many of our staff have begun working remotely some days of the week to make efforts to follow social distancing guidelines. Our staff are utilizing available resources for telehealth services, so new intake appointments, individual sessions, or psychiatric visits are likely to occur over the phone or by video conference. Staff will be asking individuals seeking or in services for presence of COVID-like symptoms and making efforts to connect individuals to medical care. We are committed to our role as essential staff and we are making all best efforts to be present while protecting the health and safety of all individuals currently in our services and those in the community who are in need of support.

The CReW (Counseling, Recovery and Wellness) Program is a state licensed outpatient mental health and substance use treatment provider within King County. We seek to assist adults with mental health, substance use, or co-occurring challenges to improve their quality of life and achieve increasing levels of stability in recovery. We believe that this work is done best by developing collaborative goals with individuals for what could lead towards a happier and healthier life. We understand that there’s no one-size-fits-all type of treatment, so we tailor our services based on the individual’s unique strengths and barriers.

Our team includes:

  • Mental Health Professionals
  • Substance Use Disorder Professionals and Trainees
  • Certified Peer Counselors
  • Case Managers
  • Care Coordinator
  • Registered Nurse
  • Psychiatric Providers

We offer a range of services with a frequency based on individual choice and requests. Services may include:

  • Comprehensive Assessment
  • Individual Treatment Planning
  • Case Management
  • Medication Management
  • Therapeutic Counseling
  • Group Treatment
  • Care Coordination
  • Peer Support

Providing integrated treatment is critical to providing holistic care, and support is offered in multiple life domains such as symptom management, social skills training, and relapse prevention. Counselors and case managers assist individuals on setting and achieving goals to promote supportive connections with others in the community, create linkages to needed resources, maintain or improve physical health, apply for housing or benefits, or pursue vocational interests. CReW counselors are also able to make referrals to inpatient treatment or detox for individuals in need of residential substance use services.


Because the people we serve may be living on the streets or in shelters, may be in housing throughout King County, or may be frequent visitors of the local jails or hospitals, they may also have difficulty with having the resources to navigate public transportation or keeping consistent appointments at an office-based setting. We want to reduce the barriers to care, so we aim as much as possible to bring services to the shelters, supportive housing programs and day centers where people live or visit. Our services are provided in a variety of settings in the downtown Seattle area as well as larger King County community.



To enroll for CReW outpatient treatment services, individuals must be 18 and older, be covered by Washington Apple Health (Medicaid), live in King County, and have significant challenges in maintaining life skills. Our staff requires a full name and date of birth to screen for eligibility.

For all referrals or general questions regarding the program, please call 206-956-9570.

You can also make a referral or request services by filling out this survey.


“Thank you for hooking me up with CReW. It is great for me. I love [my counselor], and she is helping me a lot more than I realized I needed, and I am learning a lot about myself.” – CReW client and CHS resident